Emu Call Insights can add value to your customer experience.

Our conversational AI tool helps you to build better customer relationship, strengthen your team skills and identify the churn factors in customer behaviour by analyzing your calls. 

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Customer experience improvement

30

Reduction in call volume

25

Customer Service Operational Cost

20

Improvement in agent productivity

Helpful tool for CEOs, CXOs and QA Leaders to evaluate call quality and team performance.

Generating call summary, keywords and sentiment changes over a call to deep dive on agent interactions with detailed post-call analysis.  

URDU Conversational AI

We are bringing first of its kind Conversational AI tool for Urdu language exploring rich features of call insights and post call reporting. 

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Aiming to create innovative solutions
to maximize human productivity through AI

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